Open Door Policy

eternity (n.) – the time between leaving a voice message and receiving a return call

I try very hard to answer my phone whenever it rings. If I don’t have time to talk, I will typically answer anyway and set a time to call back. I believe that callers are comforted in successfully making the connection. I’ve actually become a little fanatical with this practice. We have a running joke in the house, much to the chagrin of my wife, that all of our kids have me listed as their emergency contact knowing that I always answer the phone.

I share this with you because I was recently asked if I could set up time to make myself available to the community to answer any questions or discuss any community concerns. My response was that I’m always available -- except on Shabbat or Yom Tov, when I do not use the phone. I end many of messages with a line about reaching out with comments, and I write that line with total sincerity.

Unfortunately, due to COVID, the Federation office has an official “closed door” policy, meaning that we all work behind closed doors. Figuratively, however, my door is always open. We want our Jewish community to be the best that it can be. If you have thoughts, concerns, or ideas that I can help implement, I want to hear from you.

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