At Jewish Federation of Northeastern New York (“JFNENY”), your privacy is very important to us. The following information will help you to understand more clearly our privacy practices, the importance of protecting the privacy of personally identifiable information, including how we collect, use, share, disclose, maintain, and protect information about users and donors (each a “User”, “you”, or “your”) and information you may share with us.
Through your involvement with the Federation, you may disclose or update personal information such as your name, address, e-mail address, telephone number(s), cell phone number(s), date of birth, credit card information, or details about your Jewish community interests. This is most often done through donations, reservations made on our Sites, completed pledge cards and/or invitation response cards, surveys, or taken over the telephone in conversation with a Federation staff member or volunteer. We collect and store this information in a secure database. We do not store credit card or financial account information. We may store financial transaction information about your donations to the Federation for up to 26 years and donor data (including but not limited to giving information) permanently. We may also store information about your Federation Donor Advised Fund(s), and Federation planned giving including, but not limited to, related documents such as contracts, wills, and other records.
Web browser cookies
We also may collect other identifying information from or about you in connection with your use of our Sites, social media, text messaging, and interactions with us via email. For example, we may collect and store the content of, and data regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. As with many other websites, the Internet servers used to operate our Sites may collect certain information pertaining to you and the software, equipment, and communications method that you use to access the Internet and our Sites. This information can include: browser type, device type, domain names, access times, referring website addresses, and IP addresses for logged in users.
How we use collected information
We may collect, use, and/or disclose your information for the following purposes:
- To fulfill or meet the reason for which you provided the information or process you requests, transactions, and payment
- To support, create, maintain, customize and secure your account with us
- To run, operate, and market our Sites and services
We may use the personal information you give us for confirmation of donations, registrations, or other actions you take on our Sites, and for related customer service needs. We also use your information in order to maintain, develop, and market the Sites and in connection with other programs and services we provide.
- To research our programs and services
We may use information in the aggregate to understand how our Users as a group use the programs and services provided by the Federation to evaluate the effectiveness of the Federation, our Sites, and our marketing and business efforts. We may use such information in the aggregate to analyze our Sites usage. We may use the information that is not personally identifiable to analyze the design and functionality of our Sites and communication in order to make improvements.
- To improve our Sites
We use User information and feedback and share it with select third parties to improve our Sites and programs and services.
- To send emails
We may use the information you give us to communicate with you through periodic messages regarding programs and services, events, and other information and notices we believe you may find interesting or useful.
All donors have automatically opted into the Federation email newsletter. Donors will receive emails that may include Federation news, community events, stories of impact, community updates, or related community information, etc. At any time, you may opt-out of receiving communications from us or may choose to receive only specific communications by contacting us at email@example.com or call (518) 783-7800. In addition, if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Disclosure of your personal information
We do not sell, rent, swap or otherwise share or disclose our mailing lists or your email address with external organizations except as follows:
- We may periodically allow our partnering Jewish agencies to send U.S. mail to you. When we do so, we send this information to a third-party mailing provider and do not share your name or address with the agency, and the third-party mailing provider does not retain this information after the mailing.
- Any personal information you provide to us will not be disseminated to third parties outside of the Federation except where that information is stored briefly with a third-party database, financial or research service provider. We maintain agreements with all third-party providers to protect your privacy.
- We will disclose personally identifiable information when required to do so by law; we will disclose the minimal amount of information possible.
- We may share your information with volunteers only when those volunteers participate in fundraising on our behalf. Volunteers agree not to disclose confidential information.
- We use your information and share it with select third parties in order to display content on the Sites correctly and to otherwise make the Sites function properly, and in order to maintain, develop, and market the Sites and in connection with other programs and services we provide.
How We Secure Your Data
The Federation uses appropriate procedures to ensure the security of your personal information and to protect it from unauthorized access. We have adopted appropriate data collection, storage, and processing practices and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and data stored. In particular, when we ask you to enter credit card information, we use the top industry standard security protection, including encryption, a PCI environment, SSL transmission connection, and a secure server for information transmission. We use third-party credit card processors to process credit card transactions. Once your credit card has been processed, your credit card information is not stored on our servers or our processor’s servers.
Our Sites are not intended for children under 13 years of age. We do not knowingly collect or store any personal information about children under 13 years of age through the Sites, unless provided by a parent, guardian, or other adult seeking our services on behalf of a child.
Opt-Out or Change Your Contact Information
It is your responsibility to provide us with accurate personal data. To the extent necessary for these purposes, we will take reasonable steps to ensure that personal data is accurate, complete, current, and relevant to its intended use. These steps may include comparing and/or supplementing your personal data with information from external data providers. You may update your Personal Information and prevent unwanted communication. You cannot remove yourself from our database. For more information on changing, correcting, or updating your Personal Information and communications preferences, please contact us at firstname.lastname@example.org with the subject line “Update Information” or call (518) 783-7800.
Other Website Policies
Use of Links
Creating a text link from your website to one of our Sites does not require permission. If you have a link you would like us to consider adding to one of our websites, please send an email to email@example.com with the subject “Link request.”
Use of Text and Images
If you would like to publish information that you find on one of our Sites, please send your request to firstname.lastname@example.org with the subject “Text and images.” Where text and/or images are posted on one of our Sites with the permission of the original copyright holder, a copyright statement appears at the bottom of the page, or a photo credit appears underneath the photo or in “alt” text.
Email us at email@example.com with the subject “Use of logo and images” for information about using our logo and images according to Federation brand standards.
This document was last updated in August 2022.