Full Time

NNORC Case Manager

Jewish Family Services 184 Washington Avenue Ext, Albany NY

FTE: 37.5 hours / week

Mon-Thurs; Fri by appt only

Salary Range - $39,000 - $50,000


Jewish Family Services of Northeastern New York (JFS) is seeking a full-time Case Manager to work with the aging population residing in the Albany Neighborhood Naturally Occurring Retirement Community (NNORC). Our ideal candidate will have experience working with older individuals with varied needs, and possesses extensive knowledge of available supports, services and resources within the greater Capital Region.



  • Administer all requests for NNORC services, including food security, housing security, financial assistance, transportation, mental health, physical health, OT/PT, healthcare advocacy and support
  • Responsible for intakes, assessments, consents, releases, internal referrals and documentation
  • Complete and track all applications to outside agencies and programs and referrals
  • Coordinate with team members and participate in team and general staff meetings
  • Update job knowledge by participating in educational and training opportunities, balancing work requirements with learning opportunities
  • Improve treatment outcomes by evaluating and re-designing processes, implementing and revising policies and procedures
  • Prepare reports by collecting, analyzing, and summarizing client outcome data and trends, compiling statistics for grants and program evaluations
  • Perform other appropriate duties as requested by Director of Neighborhood Naturally Occurring Retirement Community (NNORC) or CEO



  • Proficient with Microsoft Office 365, Microsoft Word and Excel
  • Minimum of three years of relevant experience; Master’s degree in Social Work preferred
  • Must have working knowledge of community-based services and supports for older adults aged 60 and over
  • Excellent communication and presentation skills
  • Ability to collaborate well with team members, outside agencies and service providers
  • Valid New York State driver’s license with reliable, personal transportation
  • Ability to travel throughout the greater Capital Region, as needed.


For consideration, please submit a resume and cover letter to:

Jewish Family Services, Attn: Human Resources, 184 Washington Extension, Albany, NY 12203 or jplouffe@jfsneny.org